Supported Employment Essentials

  • Duration:
    8 Weeks , 40 hours
  • Modules: 8
  • Webinars: 8 
  • Assignments: 7
  • Knowledge Checks: 8
  • CVRP CEU: 40 
  • Domain 5:

    Diversity & the Vocational Rehabilitation Professional

    Domain 6:
    Job Development and Placement 
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A laptop screen showing the Annette Borrows, President of CASE

Meet the instructor

Ashley Hammond

Ashley is the National Trainer at CASE. She brings over 10 years' experience working in several roles in the non-profit sector. Throughout her career, she’s always held a passion for career development and experiential learning.  She has facilitated a variety of in-person/online professional development events.

Ashley entered the field of supported employment as a MentorAbility Regional Coordinator. In this role, she spearheaded the MentorAbility Canada initiative in two provinces. She held a key role in delivering successful marketing campaigns and professional development events.

Frequently Asked Questions

How do I know if this is the right training opportunity for me?

Are you new to the field of supported employment, a more experienced practitioner looking for a refresher, or perhaps a stakeholder looking for the latest practices and information in the field? If so, this program offers: 

  • a foundational understanding of the overarching principles, values, and frameworks that guide the field of supported employment,
  • an awareness of relevant federal and provincial accessibility and employment legislation, 
  • an understanding of the strengths-based approach, 
  • a familiarity with key concepts including job carving, job customization, job proposals, and accommodations, and
  • the ability to employ strategies for maintaining strong employer relations and maximizing engagement.

If you’re unsure, we invite you to book a discussion with our Enrollment Coordinator to further explore best fit. You can schedule a time that works for you by emailing:

How many weeks does it take to complete this certificate program?

This is an online 8-week program (8 weekly modules) and will require a total of 40 hours to complete.

How many hours should I dedicate to this program each week?

We recommend allocating at least five (5) hours per week. One (1) hour per week will be allocated to the weekly live webinar, while the remaining weekly commitments can be completed on your own time.

What are the weekly commitments?

To successfully complete this program, learners are required to complete the following by Sunday evening every week:

  • Review all modular content and resources.
  • Participate in the discussion forum by posting one (1) original post and responding to two (2) others.
  • Attend the weekly live webinar.
  • Complete the knowledge check.
  • Submit the learning activity (requires an 80% grade to pass).

Can I complete the program requirements on my own time?

While this program is primarily asynchronous, learners are required to attend the weekly live webinars and submit all weekly commitments by Sunday evening every week.

Where will the online training take place?

Online training will take place via CASE’s learning portal, called "Learn Worlds". Your login credentials will be emailed to you before the program is scheduled to begin.

When do the weekly live webinars take place?

In Supported Employment Essentials, the weekly live webinars occur on Wednesdays from 12:00 – 1:00 pm Eastern Standard Time (EST).

Where will I be able to access the meeting link for the weekly webinars?

You can access the meeting details within the learning portal itself. Additionally, your instructor will regularly send you the meeting details in their weekly communications.

What happens if I cannot attend one of the weekly webinars or submit my weekly commitments on time?

We encourage all learners to schedule allocated time to complete program requirements (and attend the weekly live webinars) in advance to prevent meeting conflicts and promote a positive learning experience.

However, we recognize that due to an unforeseen circumstance you may miss one of the webinars or require an extension to complete your weekly commitments. In this scenario, please reach out directly to your instructor as soon as possible to develop a learning plan, which will help you stay on track.

I require an accommodation. Who should I connect with?

We invite you to review our Accessibility Statement and to connect with the Director of Learning and Development if you require an accommodation for any of our training offerings:

What is your refund/cancellation policy?

In order to provide you with the best possible learning experience, we keep class sizes for Supported Employment Essentials training small. Due to this limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days notice, we will do our best to fill your spot with another interested participant.

If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun.