Job Development Certificate Program

  • Duration:
    8 Weeks , 40 hours
  • Modules: 8
  • Webinars: 8 
  • Assignments: 7
  • Knowledge Checks: 8
  • CVRP CEUs: 40 
  • Domain 7:

    Case Management and Disability Management
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A laptop screen showing the CASE website page for the “Job Development” program.

Meet the instructor

Ashley Hammond

Ashley is the National Trainer at CASE. She brings over 10 years' experience working in several roles in the non-profit sector. Throughout her career, she’s always held a passion for career development and experiential learning.

She has facilitated a variety of in-person/online professional development events. Ashley entered the field of supported employment as a MentorAbility Regional Coordinator. In this role, she spearheaded the MentorAbility Canada initiative in two provinces. She held a key role in delivering successful marketing campaigns and professional development events.

Frequently Asked Questions

How do I know if this is the right training opportunity for me?

Are you an experienced practitioner looking to develop meaningful employment matches and enhance your relationships with employers? If so, this program offers:

  • an understanding of the philosophy of supported employment and the benefits of a diverse and inclusive workforce,
  • an awareness of relevant marketing terminology and strategies,
  • the ability to complete a job or task analysis and facilitate a conversation with an employer around the value of job analysis in ensuring right fit,
  • the ability to market job seekers in alignment with their knowledge, skills, and attributes, as well as in alignment with the needs of the employer, and
  • the experience of developing targeted marking materials.

If you’re unsure, we invite you to book a discussion with our Enrollment Coordinator to further explore best fit. You can schedule a time that works for you by emailing

How many weeks does it take to complete this certificate program?

This is an online 8-week program (8 weekly modules) and will require a total of 40 hours to complete.

How many hours should I dedicate to this program each week?

We recommend allocating at least five (5) hours per week. One (1) hour per week will be allocated to the weekly live webinar, while the remaining weekly commitments can be completed on your own time.

Where will the online training take place?

Online training will take place via CASE’s learning portal, called "Learn Worlds". Your login credentials will be emailed to you before the program is scheduled to begin.

What are the weekly commitments?

To successfully complete this program, learners are required to complete the following by Sunday evening every week: 

  • Review all modular content and resources.  
  • Participate in the discussion forum by posting one (1) original post and responding to two (2) others.  
  • Attend the weekly live webinar.  
  • Complete the knowledge check.  
  • Submit the learning activity (requires an 80% grade to pass).

Can I complete the program requirements on my own time?

While this program is primarily asynchronous, learners are required to attend the weekly live webinars and submit all weekly commitments by Sunday evening every week.

Where will I be able to access the meeting link for the weekly webinars?

You can access the meeting details within the learning portal itself. Additionally, your instructor will regularly send you the meeting details in their weekly communications.

What happens if I cannot attend one of the weekly webinars or submit my weekly commitments on time?

We encourage all learners to schedule allocated time to complete program requirements (and attend the weekly live webinars) in advance to prevent meeting conflicts and promote a positive learning experience.
However, we recognize that due to an unforeseen circumstance you may miss one of the webinars or require an extension to complete your weekly commitments. In this scenario, please reach out directly to your instructor as soon as possible to develop a learning plan, which will help you stay on track.

When do the weekly live webinars take place?

In Job Development, the weekly live webinars occur on Thursdays from 12:00 – 1:00 pm Eastern Standard Time (EST).

Where will the weekly live webinars take place?

The webinars take place via the Zoom platform. Please make sure you have a Zoom account set up in advance of the first webinar and join with a working microphone and video camera to be able to fully participate.

I require an accommodation. Who should I connect with?

We invite you to review our Accessibility Statement and to connect with the Director of Learning and Development if you require an accommodation for any of our training offerings:

What is your refund/cancellation policy?

In order to provide you with the best possible learning experience, we keep class sizes for Job Development training small. Due to this limited seating, we request that if you must cancel, you do so at least 14 days before the scheduled start of the class to receive a full refund. If you must cancel with less than 14 days notice, we will do our best to fill your spot with another interested participant. If we are successful, we will reimburse you for your full registration fees. If we are not able to fill your spot, we will refund you 50% of your fees. We are not able to offer refunds for cancellations made after the course has begun.