Accessibility Commitment
CASE is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our website.
We have installed a tool with the icon of a person in a circle that may be located in the bottom-left corner of the website. Clicking on the icon will allow each user to select functions to support their individual accessibility needs. Each of the functions can be turned on or off or set at an exact interim value. Settings for each user are automatically saved for future visits.
An explanation of each of the functions follows:
Keyboard Navigation – Allows the user to navigate the website with a keyboard. Screen Reader - Supporting over 30 different languages, users can highlight text areas and the computer reads the content out loud. Increase Text Size – Users can choose from four different levels of text-size increases. Stop Animations - Pauses content that moves and stops animations, blinking and flashing content. Tooltips - Shows alternative text and aria labels for on-screen elements with a simple mouse hover. Convert to Accessible Fonts - Converts stylized fonts into accessible fonts and font weights. Highlight Links - Emphasizes links, buttons and action elements in clear, high-contrast colours that are easy to identify. Large Cursor - Increases the standard cursor size by 400% to ensure the pointer remains in sight. Reading Guide - Converts the cursor into a high contrast horizontal reading guide. Dark Mode - Boosts the contrast of all site elements with a high contrast, dark colour theme. Light Mode - Boosts the contrast of all site elements with a high contrast, light colour theme. Invert Colours - Full-colour inversion for all site elements providing greater perceived colour depth. Text Spacing – Modifies text and line spacing for improved readability. It offers three degrees of adjustments. Colour Desaturation - Desaturates all colours on the page. Reveal Page Structure - Reveals page headings, landmarks and links in a clear structure. Reset All Configurations - Accessibility options can be mixed and matched in any combination to suit the personal accessibility needs of each individual user and saved for future site visits. Users can reset all options. For additional information, please contact us at contact@supportedemployment.ca.
- 3.4 Cookies on Our Site are not permanent and will expire as indicated in the table below.
- 3.5 For more details of the personal data that We collect and use, the measures we have in place to protect personal data, your legal rights, and our legal obligations, please refer to our Privacy Policy
- 3.6 For more specific details of the Cookies that We use, please refer to the table below.
4. What Cookies Does Our Site Use?
- 4.1 The following first-party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary | Expires |
| XSRF-TOKEN | Preserves User Login information and states | Yes | When you close your browser |
| DPSettings | Preserves the user's Cookie policy preferences | Yes | 12 days |
| slim_session | Preserves User Login information and states | Yes | 1 day |
- 4.2 The following strictly necessary third-party Cookies may be placed on your computer or device (remove stripe cookies from the list if you don’t use stripe):
| Name of Cookie | Provider | Purpose | Expires |
| nsr | m.stripe.network | Used to process payments for our website. | When you close your browser |
| cookiesEnabled | checkout.stripe.com | Used to process payments for our website. | When you close your browser |
| __stripe_sid | checkout.stripe.com | Used to process payments for our website. | When you close your browser |
| __stripe_mid | checkout.stripe.com | Used to distinguish users. | 1 year |
| ab_disable_remember_ | checkout.stripe.com | Used to process payments for our website. | 7 years |
| checkout-test-session | checkout.stripe.com | Used to process payments for our website. | 10 years |
| cid | checkout.stripe.com | Used to process payments for our website. | for ever |
| vuid | vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
| player | player.vimeo.com | These cookies are used by Vimeo to collect analytics tracking information. | 1 year |
- 4.3 Our Site uses the following functional Cookies (remove cookies not exploited in your school):
Olark
| Name of Cookie | Provider | Purpose | Expires |
| hblid | learn.supportedemployment.ca | a visitor identifier that we use only on your site to remember this visitor between visits | 2 years |
| wcsid | learn.supportedemployment.ca | a session identifier that we use only on your site to keep track of a single chat session | When you close your browser |
| olfsk | learn.supportedemployment.ca | storage identifier that we use to maintain chat state across pages (e.g. message history) | 2 years |
| _okbk | learn.supportedemployment.ca | extra state information (e.g. chat box being open/closed) | When you close your browser |
| _ok | learn.supportedemployment.ca | most recent Olark site ID (security measure) | When you close your browser |
| _oklv | learn.supportedemployment.ca | the Olark loader version (for improved caching) | When you close your browser |
| _okla | learn.supportedemployment.ca | used for caching purposes (loaded from CDN vs. loaded from our infrastructure) | When you close your browser |
| _okgid | learn.supportedemployment.ca | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
| _okac | learn.supportedemployment.ca | used for caching by setting a hash for assets to determine if they have changed and if they need to be refreshed | When you close your browser |
TawkTo
| Name of Cookie | Provider | Purpose | Expires |
| TawkConnectionTime | learn.supportedemployment.ca | previous registration time stamp | When you close your browser |
| Tawk_ | learn.supportedemployment.ca | socket connection url | When you close your browser |
| __tawkuuid | learn.supportedemployment.ca | domain restriction values | 6 months |
| __cfduid | tawk.to | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Freshchat
| Name of Cookie | Provider | Purpose | Expires |
| pubsub_cookie | learn.supportedemployment.ca | This cookie is used for the freshchat service | When you close your browser |
| hop- | learn.supportedemployment.ca | This cookie is used for the freshchat service | When you close your browser |
| learn.supportedemployment.ca | This cookie is used for the freshchat service | When you close your browser | |
| _ | learn.supportedemployment.ca | This cookie is used for the freshchat service | 1 year |
| pnctest | learn.supportedemployment.ca | This cookie is used for the freshchat service | 1 year |
Zendesk Web Widget
| Name of Cookie | Provider | Purpose | Expires |
| ZD-referrerPolicy | learn.supportedemployment.ca | Stores referrer tags | Forever |
| ZD-zE_oauth | learn.supportedemployment.ca | Stores the authentication token once the user has been authenticated. | 2 hours |
| ZD-currentTime | learn.supportedemployment.ca | Sets the time when page loads. | Forever |
| ZD-settings | learn.supportedemployment.ca | Stores a hash of settings so that we don't keep sending blips after the initial one | Forever |
| ZD-suid | learn.supportedemployment.ca | Session id for pathfinder. | 20 minutes |
| ZD-buid | learn.supportedemployment.ca | Collects Machine ID. | Forever |
Intercom
| Name of Cookie | Provider | Purpose | Expires |
| intercom-id- | learn.supportedemployment.ca | This cookie is used by Intercom as a session so that users can continue a chat as they move through the site. | 9 months |
- 4.4 Our Site uses analytics services provided by your analytics services, if any. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Site is used. This, in turn, enables us to improve Our Site and the products and services offered through them.
- 4.5 The analytics services used by Our Site use Cookies to gather the required information. You do not have to allow us to use these Cookies, however, whilst our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable us to continually improve Our Site, making it a better and more useful experience for you.
- 4.6 The analytics services used by Our Site uses the following Cookies (remove cookies not exploited in your school):
Google Analytics
| Name of Cookie | Provider | Purpose | Expires |
| _ga | learn.supportedemployment.ca | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years |
| _gat | learn.supportedemployment.ca | Google Analytics: Used by Google Analytics to throttle the request rate. | When you close your browser |
| _gid | learn.supportedemployment.ca | Google Analytics: Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | When you close your browser |
| collect | learn.supportedemployment.ca | Google Analytics: Used to send data to Google Analytics about the visitor's device and behaviour. Tracks the visitor across devices and marketing channels. | When you close your browser |
Mixpanel
| Name of Cookie | Provider | Purpose | Expires |
| mp_#_mixpanel | learn.supportedemployment.ca | MixPanel: Cookie used by MixPanel for analytics purposes | 1 year |
Sumo me
| Name of Cookie | Provider | Purpose | Expires |
| __smToken | learn.supportedemployment.ca | The __smToken is set once you login to Sumo and is checked to verify whether you are logged into Sumo or not. | 1 year |
| __smSmartbarShown | learn.supportedemployment.ca | Is set when the Smartbar is shown | 50 years |
| __smVID | learn.supportedemployment.ca | Used to display relevant advertising | 1 month |
| __smSessionId | learn.supportedemployment.ca | Used by Sumo to establish a cookie on a users computer to begin a session to enable Sumo products | When you close your browser |
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4.7 Targeting/Marketing cookies
Targeting/Marketing cookies are used to track visitors across websites. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third-party advertisers. If you do not allow these cookies, you will experience less targeted advertising (remove cookies not exploited in your school):
| Name of Cookie | Provider | Purpose | Expires |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | 3 months |
| fr | facebook.com | Used by Facebook to deliver a series of advertisement products such as real time bidding from third-party advertisers | When you close your browser |
Hubspot
| Name of Cookie | Provider | Purpose | Expires |
| __hstc | learn.supportedemployment.ca | The main cookie for tracking visitors. It contains the domain, utk (see below), initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session). | 2 years |
| hubspotutk | learn.supportedemployment.ca | This cookie is used for to keep track of a visitor's identity. This cookie is passed to HubSpot on form submission and used when de-duplicating contacts. | 10 years |
| __hssc | learn.supportedemployment.ca | This cookie keeps track of sessions. This is used to determine if we should increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each pageView in a session), and session start timestamp. | 30 min |
| __hssrc | learn.supportedemployment.ca | Whenever HubSpot changes the session cookie, this cookie is also set. We set it to 1 and use it to determine if the visitor has restarted their browser. If this cookie does not exist when we manage cookies, we assume it is a new session. | session |
| messagesUtk | learn.supportedemployment.ca | This cookie is used to recognize visitors who chat with you via the messages tool. If the visitor leaves your site before they're added as a contact, they will have this cookie associated with their browser. If you have a history of chatting with a visitor and they return to your site later in the same cookied browser, the messages tool will load your conversation history with that visitor. | session |
Refersion
| Name of Cookie | Provider | Purpose | Expires |
| ci_session | refersion.com | Preserves users states across page requests. | When you close your browser |
| refersion_csrf_code | refersion.com | Sets csrf token to prevent cross site request forgery. | When you close your browser |
| __cfduid | refersion.com | Used by the content network, Cloudflare, to identify trusted web traffic. | 1 year |
Google AdWords
| Name of Cookie | Provider | Purpose | Expires |
| ads/ga-audiences | learn.supportedemployment.ca | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites. | When you close your browser |
Fomo
| Name of Cookie | Provider | Purpose | Expires |
| Fomo.hstry-count-since-first-event- | learn.supportedemployment.ca | Used by Fomo for showing user notifications. | Persistent |
| Fomo.hstry-first-timestamp- | learn.supportedemployment.ca | Used by Fomo for showing user notifications | Persistent |
| Fomo.snv- | learn.supportedemployment.ca | Used by Fomo for showing user notifications | Persistent |
5. Consent and Control
(Keep section 5.1 and 5.2 if you are using our cookie opt-in mechanism from School Privacy settings.)
- 5.1 Before Cookies are placed on your computer or device, you will be shown a banner requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies unless those Cookies are strictly necessary; however certain features of Our Site may not function fully or as intended. You will be given the opportunity to allow and/or deny different categories of Cookie that We use.
- 5.2 In addition to the controls that We provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
- 5.3 The links below provide instructions on how to control Cookies in all mainstream browsers:
- 5.3.1 Google Chrome
- 5.3.2 Microsoft Internet Explorer
- 5.3.3 Microsoft Edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
- 5.3.4 Safari (macOS)
- 5.3.5 Safari (iOS)
- 5.3.6 Mozilla Firefox
- 5.3.7 Android (Please refer to your device’s documentation for manufacturers’ own browsers)
6. Changes to this Cookie Policy
- 6.1 We may alter this Cookie Policy at any time. Any such changes will become binding on you on your first use of Our Site after the changes have been made. You are therefore advised to check this page from time to time.
- 6.2 In the event of any conflict between the current version of this Cookie Policy and any previous version(s), the provisions current and in effect shall prevail unless it is expressly stated otherwise.
7. Further Information
- 7.1 If you would like to know more about how We use Cookies, please contact Us at learn@supportedemployment.ca.
- 7.2 For more information about privacy, data protection and our terms and conditions, please visit the following:
- 7.2.1 Privacy Policy
- 7.2.1 Terms & Conditions