Privacy policy

The Canadian Association for Supported Employment (CASE) is committed to protecting the privacy of any personal information you may provide when visiting our website. Personal information refers to information about an identifiable individual but excludes certain business contact information, specifically name, title, business address or telephone number of an employee of an organization.

Learning and Development Privacy Policy

The CASE Learning Portal uses Microsoft Clarity and Google Analytics for the purpose of providing technical support and improving your learning experience. These applications allow us to fix errors before you experience them. We do not share, sell, or monetize your personal information or use it for any other purpose.

Using the above applications allows us to view JavaScript errors, screen recordings, and heat maps. We can also see your approximate city, operating system, name and version of web browser, screen resolution and the pages you visit the most. We cannot see your username or password.

While these applications will serve to enhance your experience on the portal, we respect your decision to opt out. Please continuing reading to understand how to opt out of Microsoft Clarity and Google Analytics.

Opt Out

To opt out of Microsoft Clarity and Google Analytics, download the Brave browser from By default, Microsoft Clarity and Google Analytics will be blocked.

How to Resolve Concerns 

If you have any questions, comments, concerns or complaints about privacy and the handling of your personal information, please contact us by email to We are committed to working with you to resolve any complaints or disputes about privacy and the handling of your personal information.